30-day returns
Eligible items may be returned within 30 days of delivery provided they are unused, in their original condition and in the original packaging. Contact us first so we can issue a return authorization and shipping instructions.
What cannot be returned
Custom or made-to-order pieces, mattresses that have been opened, clearance items and products that have been assembled or installed are not eligible for return unless they arrive damaged or defective.
Damaged or defective items
Please inspect your delivery on arrival. If anything is damaged, note it on the delivery receipt and email photos to us within 48 hours. We will arrange a replacement, repair or full refund at no cost to you.
Refunds
Once your return is received and inspected, refunds are issued to the original payment method within 5–10 business days. Original shipping charges and, for change-of-mind returns, return freight costs are deducted from the refund.